Serion Technical Support

🚨 Stay alert for phishing emails!

Phishing emails are very common right now and often pretend to be from coworkers or trusted companies.
Be cautious of emails that ask you to click links, open attachments, or share login details.
If something feels suspicious, do not click — forward it to IT for review instead.
When in doubt, it’s always safer to double-check with us first.

A moment of vigilance can prevent a major security incident. Stay safe online! 🔒

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Help us help you faster! When creating a ticket, please include the following details: Computer name – Click the Serion icon in the bottom-right corner by the clock. You may need to click the ^ arrow to show all icons. Click the Serion icon once, and your computer name will be displayed. Example: `LAPTOP-JSMITH` or `OFFICE-PC3`. What you were doing when the issue happened. Error messages (copy/paste the text or attach a screenshot). Steps you’ve tried already (e.g. restarted your computer, reconnected Wi-Fi). Urgent? Submit the ticket, then call our support line right away. The more details you provide, the faster our technicians can resolve your issue.